Van Horne Construction Case Study: Head Office Janitorial + Post-Construction Site Cleaning
Northern Facilities Group supports Van Horne Construction Ltd. with a dual-scope program: consistent head office janitorial standards and post-construction cleaning leadership across project sites in Ontario.
At a Glance
Van Horne Construction Ltd.
- Head office janitorial program (daily, weekly, periodic)
- Post-construction cleaning (rough clean, final clean, touch-ups)
- Punch-list cleaning support for deficiencies and client walkthroughs
- Site readiness coordination aligned to trade schedules
- Documented QA, reporting, and compliance alignment (WHMIS where required)
One cleaning partner and one standard across corporate space and project sites, reducing coordination load and improving readiness for walkthroughs and handover.
Client
Van Horne Construction is an Ontario-based contractor delivering complex builds across multiple sectors. Their head office supports project management, client meetings, and operations, while site handovers require a consistent, client-ready finish.
The challenge
Van Horne needed a head office janitorial program that stayed consistent and a post-construction cleaning partner that could lead site cleaning to a repeatable standard without disrupting trades or turnover. Prior to NFG, the scope was fragmented across vendors, quality varied, and operations had to coordinate cleaning under deadline pressure.
What success needed to look like
- One point of contact across office and sites
- A defined standard for handover-ready
- A repeatable process for punch-list and walkthrough readiness
- Clear status visibility without chasing updates
What we implemented
Head office janitorial program (standardized, auditable)
We built a head office plan around high-touch areas, meeting rooms, washrooms, kitchenettes, entry zones, and shared work areas.
- Daily reset for visible cleanliness, touchpoints, floors, waste, washrooms, and meeting readiness
- Weekly detailing for glass, baseboards, edge work, and build-up prevention
- Periodic deep-clean cycles for seasonal load and high-traffic wear
- Quality control checks with documented signoff and corrective loop
Post-construction cleaning leadership (site-ready handovers)
Post-construction cleaning requires stage-based execution aligned to schedules, trade turnover, and walkthrough readiness.
Stage-based cleaning
- •Rough clean to clear debris, remove heavy dust accumulation, and stabilize the site
- •Final clean for a client-ready finish across surfaces, floors, glass, washrooms, fixtures
- •Touch-ups timed around deficiencies, punch-list, and pre-handover walkthroughs
Punch-list support loop
- •Track cleaning-related items from walkthrough notes
- •Execute targeted re-cleans or touch-ups
- •Confirm close-out before final signoff
Compliance and site protocols
- •Work performed in alignment with site rules and required safety protocols, including WHMIS where applicable
Reporting and visibility
- Head office status: completion confirmation, issues, and next scheduled detailing
- Site status: stage (rough, final, touch-up), constraints, and readiness notes for walkthroughs
Results
- One partner covering head office janitorial and post-construction cleaning under one standard
- More consistent handover-ready finish quality across sites
- Reduced last-minute scramble by aligning cleans to trade turnover and walkthrough schedules
- Clear visibility across office and site workstreams
Why this worked
- Defined standards and repeatable stages for post-construction work
- QA loop to prevent recurring issues
- Scheduling aligned to the construction timeline, not a generic cleaning calendar
- One accountable partner across office and sites
Next step
If you manage a head office plus active construction sites, we can consolidate both into one program with one standard and clear reporting.