Specialty Service
Fully Insured

Professional Window Cleaning Services for Ontario Homes & Businesses

Clean windows transform how your space looks and feels. Whether you're managing a residential property, apartment building, or large commercial facility, professional window cleaning improves curb appeal, safety, and natural light.

"At Northern Facilities Group, we clean windows for both residential and commercial properties across Ontario. From single-family homes to 100,000+ sq ft warehouses, we handle it all with the same professional standard using industry-leading equipment. We clean windows. We do it right. Every time."

Residential Window Cleaning

For Homeowners & Property Managers

Clean windows enhance your home's appearance and let natural light flood in. Professional window cleaning saves you time and eliminates the safety risks of DIY ladder work.

What we clean:

  • Interior and exterior windows
  • Frames and sills
  • Skylights and glass doors
  • Hard-to-reach windows

Why hire a professional:

  • Safety: No ladder accidents or falls
  • Quality: Professional-grade results you can't achieve alone
  • Time: We do it in hours, not weekends

Commercial Window Cleaning

For Warehouses, Manufacturing Plants & Office Buildings

When you run a commercial facility, clean windows aren't just about looks—they impact safety, employee satisfaction, and professional image.

What we clean:

  • Large warehouse windows
  • Manufacturing plant glass
  • Office building windows
  • Multi-story facilities (rope access available)
  • Skylights and high-access windows
  • Glass doors and storefronts

Why hire a professional:

  • Safety: Fully insured, WHMIS compliant
  • Reliability: Scheduled service, zero disruption
  • Consistency: Same crew, same standards

Why Choose Northern Facilities Group?

For Both Residential & Commercial

Fully Insured

Complete coverage for your protection

Professional Quality

Streak-free, spotless results every time

Safety First

No ladder accidents, WHMIS compliant

Reliability

On-time service, professional crew

Flexible Scheduling

Early morning, evening, or weekend service

Transparent Service

Clear scope, no surprises

Our Professional Equipment

We use Tucker® water-fed systems—the #1 brand for professional window cleaning since 1957. Tucker equipment reaches 60-70 feet on standard pressure, handles high water production, and comes with a 10-year warranty. All systems are built in North America with industrial-grade materials and components.

Our crew uses Tucker® H2Pro 3-Stage water systems with dual-mode operation (RO/DI), professional water-fed poles with industry-leading Dual Trim brushes, and complete filtration systems for spotless, streak-free results on every job.

Why Tucker? Because professional equipment delivers professional results. It's that simple.

Service Breakdown: From Contact to Final Payment

Our transparent, step-by-step process ensures a smooth and professional experience from the first phone call to the final invoice.

1

Initial Contact

You call (855) 664-1144 or email info@northernfacilitiesgroup.ca with details about your window cleaning needs.

What happens:

  • We answer your call and listen to your needs
  • We ask clarifying questions (residential or commercial, facility size, window access, frequency)
  • We provide initial guidance and schedule an assessment (if needed)
Timeline: Same day response
2

Free Assessment (Commercial) OR Direct Quote (Residential)

For Residential Clients:

  • We provide a quote based on your description
  • You approve the quote and schedule a service date
  • No site visit needed unless you request one

For Commercial Clients:

  • We schedule a free facility assessment at your location
  • Our team evaluates facility size, window count, access challenges, and cleaning frequency
  • We discuss your operational needs and scheduling preferences
Timeline: Assessment within 2-3 business days of contact
3

Custom Plan & Service Agreement

We create a personalized window cleaning plan tailored to your specific needs.

What's included:

  • Service scope (what windows we'll clean, frequency)
  • Recommended cleaning schedule (monthly, quarterly, seasonal, or one-time)
  • Service date and time (coordinated with your availability)
  • Contact information and emergency procedures
  • Payment terms and invoice details

You review and approve the plan.

Timeline: Plan delivered within 1 business day
4

Preparation & Scheduling

Once you approve, we lock in your service date and schedule.

What happens:

  • Service date confirmed in writing
  • Crew assigned and briefed
  • Equipment prepared and inspected
  • Access requirements confirmed (gates, security, facility rules)

We send you a confirmation email with service time and crew contact info.

Timeline: Service scheduled within 1-2 weeks (residential) or 2-3 weeks (commercial)
5

Pre-Service Coordination

24 hours before service, we confirm everything is ready.

What happens:

  • We text or call to confirm you're available
  • We confirm facility access and any special instructions
  • We ensure weather won't impact service (rain reschedules automatically)
  • Crew confirms arrival time and parking

You confirm all details are correct.

Timeline: 24 hours before scheduled service
6

Professional Window Cleaning

Our crew arrives at the scheduled time with professional Tucker® equipment.

What happens:

  • Crew introduces themselves and confirms scope of work
  • Safety perimeter established (for commercial)
  • Professional cleaning begins using water-fed systems
  • Windows cleaned methodically (interior/exterior, frames, sills)
  • Equipment setup and cleanup handled by crew

You can watch progress or go about your day—we handle everything.

Timeline: 2-4 hours (residential) to 4-8 hours (commercial), depending on facility size
7

Quality Inspection & Photo Documentation

After cleaning is complete, we conduct a quality check.

What happens:

  • Crew supervisor inspects all cleaned windows
  • Photos taken for your records
  • Any touch-ups completed on the spot
  • You walk through and approve the work

For commercial clients, photo documentation is provided for compliance records.

Timeline: Included in service time (30 minutes)
8

Post-Service Communication

You receive confirmation that service is complete.

What happens:

  • Crew provides final confirmation via text/email
  • For commercial clients: Photos and service report sent same day
  • We follow up to confirm satisfaction
  • Any questions or concerns addressed immediately
Timeline: Same day as service
9

Invoice & Payment

You receive a professional invoice.

What happens:

  • Detailed invoice sent via email or mail (your preference)
  • Invoice includes service scope, date completed, and total amount due
  • Multiple payment options available: Credit card, Check, Bank transfer, Auto-pay

Payment due within 15 days of invoice date.

Timeline: Invoice sent within 24 hours of service completion
10

Ongoing Service (If Recurring)

For monthly, quarterly, or seasonal services, we maintain your schedule automatically.

What happens:

  • Next service automatically scheduled based on your plan
  • Pre-service confirmation sent 24 hours before
  • Service completed on schedule with same professional standard
  • Ongoing communication and documentation provided

You never have to reschedule—we handle it.

Timeline: Recurring on your approved schedule
11

Annual Review & Adjustment

Once per year, we review your service plan to ensure it's still meeting your needs.

What happens:

  • We ask: Are you satisfied with frequency and quality?
  • Do you need to adjust the schedule for seasonal changes?
  • Are there any additional services you'd like to add?
  • We make adjustments if needed (no additional fees)
Timeline: Annual, scheduled at your convenience

Service Areas Across Ontario

We service residential and commercial properties throughout Ontario:

  • Greater Toronto Area: Toronto, Mississauga, Brampton, Markham, Vaughan, Richmond Hill, Oakville, Burlington
  • Southwest Ontario: Hamilton, London, Kitchener, Waterloo, Guelph
  • Central Ontario: Barrie, Newmarket, Durham Region (Oshawa, Pickering, Ajax, Whitby)

Payment Options

  • Credit card (Visa, Mastercard, Amex)
  • Debit card
  • Check
  • Bank transfer (ACH)
  • Auto-pay (recurring)

No hidden fees. No surprises. Transparent pricing.

Common Questions

How often should windows be cleaned?
Residential: 1-2 times per year (spring and fall) for most homes. More often if near trees, water, or high traffic areas. Commercial: Regular cleaning keeps your facility looking professional and maintains safety visibility.
Do you handle high windows and skylights?
Yes. For residential (second-story windows, skylights) and commercial (multi-story, rope access work)—all fully insured.
Can you clean during business hours?
Yes. For commercial clients, we coordinate around your operations schedule.
Do you remove hard water stains?
Yes. We use professional-grade water-fed systems and solutions for stubborn stains and buildup.
Are you insured?
Fully insured with liability coverage. We protect you and your property.

Ready for Clean Windows?

Whether you're a homeowner wanting crystal-clear windows or a facility manager needing reliable service, we're here to help.

Hours: Monday-Friday, 9 AM - 6 PM | Ready When It Matters.